Crisis & Resilience Specialist (Hybrid)

About the role

Swiss Re is looking for a Crisis & Resilience Specialist in Bratislava, working in a hybrid setup (at least three days in the office per week). The role supports the day-to-day operations, governance, exercise and continuous improvement of the group's crisis management capability and strengthens operational resilience, with exposure to real-world incident response. It sits within the Group Crisis Management Function, which is part of Operational Resilience.

Key responsibilities

• Coordinate training, onboarding and awareness for crisis, emergency and incident response teams
• Support the development and maintenance of incident management plans
• Plan and run crisis exercises, including scheduling, stakeholder management, logistics and troubleshooting
• Support real-world incident and crisis response, including invocation, coordination, logging, reporting and situational awareness
• Maintain crisis management tools and platforms, including onboarding, access control, testing, reporting and data
• Maintain crisis documentation, contact information and governance records
• Support Business Units and Group Functions in maintaining Operational Resilience plans and assist in resilience testing and follow-up actions
• Support programme governance, reporting, OKR tracking and continuous improvement
• Prepare management information reports, dashboards and updates for stakeholders and leadership
• Contribute to regulatory, audit and governance activities and take part in on-call and out-of-hours response when required

Required profile

• 5 years of experience in crisis and incident management, operational resilience, business continuity, project management or a related discipline
• Experience designing, facilitating and evaluating crisis simulations and tabletop exercises, and responding to complex real-world incidents
• Experience coordinating programmes, projects, governance activities or cross-functional initiatives
• Organised, proactive, adaptable and collaborative, with good communication skills and fluent English
• Preferred: experience in reinsurance, financial services or management consulting; professional certification in crisis management, business continuity or operational resilience; knowledge of governance, audit, risk or regulatory requirements; Agile project management (e.g. Viva Goals/WorkBoard)

Required skills

• Microsoft Office: PowerPoint, Excel, Teams, SharePoint
• Reporting, dashboards and presentations
• Preferred: Power BI, Webex, AlertMedia, Riskonnect

What we offer

• Base salary in Slovakia of EUR 2,000 to EUR 3,400 per month for a full-time role, depending on profile and experience
• Possible performance-based bonus
• Hybrid work model with at least three days in the office per week