Event Operations Specialist – Event Management & Marketing

About the role

Swiss Re is looking for a detail‑driven Event Operations Specialist to own the operational engine behind a variety of events, from intimate client roundtables to large‑scale hybrid conferences. You will manage registrations, craft and deliver event‑marketing emails, produce virtual sessions, and ensure data accuracy throughout the event lifecycle.

Key responsibilities

• Manage registration workflows for in‑person, virtual and hybrid events, including invitations, confirmations, cancellations and waiting lists.
• Build, test, schedule and deliver event marketing emails, tracking delivery and engagement.
• Maintain accurate event records, registration forms, event pages and attendee lists.
• Set up and produce virtual and hybrid events, coordinating speaker access, rehearsals and live‑session logistics such as recordings, polls and Q&A.
• Prepare registration, attendance and engagement reports using agreed templates.
• Coordinate invoice administration, including collection, checking, submission and follow‑up.
• Apply consistent event standards, identify process improvements and collaborate with Event Managers and Marketing colleagues.
• Provide dedicated support to the EMEA region and contribute to cross‑regional coverage during peak periods.

Required profile

• Highly organised and service‑focused professional with a strong sense of ownership.
• Comfortable working independently within a defined scope.
• Proactive problem‑solver who knows when to escalate issues.
• Excellent attention to detail and commitment to operational excellence.

Required skills

What we offer

• Opportunity to impact high‑visibility events across the EMEA region.
• Collaboration with a global events team focused on continuous improvement.
• Exposure to hybrid event production and advanced marketing workflows.