Accounts Payable Helpdesk Specialist with French Language

About the role

Join the international KBS finance operations team in Bratislava as an Accounts Payable Helpdesk Specialist. You will be the first point of contact for vendors and internal colleagues, handling invoice and payment queries while working with modern helpdesk and ERP tools.

Key responsibilities

• Answer vendor and internal AP queries via phone and email, maintaining strong business relationships.
• Coordinate issue resolution with procurement, finance, and vendors using system‑based workflows.
• Support accurate and timely invoice processing in line with internal controls and SLAs.
• Maintain high‑quality AP data across systems and ensure proper documentation.
• Contribute to process improvements, automation initiatives, and knowledge‑base updates.

Required profile

• Proficient in English and French (minimum B2 level).
• Graduate in finance, economics, business, communication or similar, or have experience in finance/procurement support or helpdesk roles.
• Detail‑oriented, structured, and comfortable working with multiple digital tools.
• Service‑oriented mindset with strong communication skills.

Required skills

• Experience with ERP platforms.
• Proficiency in modern helpdesk tools.
• Familiarity with automation tools and AI‑enabled solutions for invoice processing.