Process Associate – English (Nordic languages a plus) – maternity cover

About the role

The Process Associate will provide administrative and operational support to front‑line colleagues across the Nordic countries, ensuring smooth execution of core processes during a maternity cover period.

Key responsibilities

• Create customer accounts and respond to internal requests.
• Administer and modify contracts in SAP.
• Manage master data and analyse data issues using Microsoft Excel.
• Support billing and invoicing to ensure end‑to‑end execution.
• Communicate effectively with team members across Nordic countries.
• Apply Lean principles and contribute to continuous improvement.

Required profile

• Strong customer‑service mindset with excellent interpersonal skills.
• Attention to detail and affinity for working with data.
• Collaborative and adaptable in a fast‑paced international environment.
• Interest in learning, professional development, automation and AI utilization.
• English proficiency at B2 level; knowledge of Swedish, Finnish, Danish or Norwegian is a plus.

Required skills

• Microsoft Excel
• SAP
• Salesforce (or similar CRM)
• Microsoft 365

What we offer

• Hybrid work model.
• Salary from 1.450 EUR per month.
• Performance bonus and awards.
• Extra vacation days and multisport card.
• Language course contributions and learning opportunities.