Billing & Order Entry Specialist (French)

About the role

Join Deloitte's Finance Operate line in Bratislava as a Billing & Order Entry Specialist. You will ensure customers receive first‑class service while handling contract administration, invoicing, and order processing. The role works closely with sales and project teams and serves as the primary contact for contractual queries.

Key responsibilities

• Manage and process customer orders and order modifications.
• Review and maintain contract data in the ERP system, ensuring compliance with company policies.
• Create billing invoices, credit notes, and indexation renewal letters.
• Request guarantees, prepare commercial correspondence, and support project managers on order‑related matters.
• Communicate verbally and in writing in English and French with internal and external stakeholders.
• Act as the first point of contact for contractual questions, check approvals in the CRM tool, and support dispute resolution.
• Run calculations for customer offers and proactively communicate with clients.

Required profile

• Fluent in English and French with excellent written and verbal communication.
• Strong time‑management skills and a positive, customer‑focused attitude.
• Ability to work independently and as part of a team.
• Minimum experience in an administrative role, preferably in finance or legal.
• EU passport.
• Preferred experience in finance, order‑to‑cash, accounts receivable, billing, disputes, collections, or contract administration.

Required skills

• MS Office suite
• Advanced MS Excel
• ERP system usage
• CRM tool usage

What we offer

• Permanent unlimited contract with a hybrid work model (office & home).
• Professional development through training plans, technical courses, and coaching.
• Worldwide travel insurance, MultiSport Card, and Employee Assistance Program.