IT Asset Management Analyst (Software Asset Management)

About the role

Johnson Controls is looking for a Software Asset Management (SAM) Analyst to help manage software assets across a global organization, from procurement and deployment through renewal and retirement. You will work with IT, Procurement, Finance, Legal, Security and business teams to keep software investments compliant, well-governed and aligned with business needs.

Key responsibilities

• Help manage the software asset lifecycle across a global organization.
• Analyze entitlement, deployment and usage data to support software licensing compliance.
• Maintain and improve software asset data, contracts and licensing records in ServiceNow SAM Pro and related platforms.
• Contribute to software audits, vendor engagements and governance activities to reduce risk and ensure audit readiness.
• Identify ways to optimize software usage and improve cost efficiency.
• Create reports, dashboards and insights that support decision-making.

Required profile

• Experience in SAM, ITAM, software licensing, procurement operations, vendor management, compliance, audit support or a related analytical field.
• Understanding of software licensing models (perpetual, subscription, SaaS, cloud, enterprise agreements).
• Strong analytical and problem-solving skills, and good stakeholder management.
• Preferred: knowledge of licensing models from major publishers, exposure to audits or publisher true-ups, and experience in a large global organization.

Required skills

• Familiarity with ServiceNow SAM Pro or similar SAM/ITAM platforms.
• Understanding of software discovery, CMDB, endpoint management and asset management processes.
• Strong Microsoft Excel skills with large datasets, reporting and dashboards.
• Experience managing procurement, contract, inventory or asset data.
• Preferred: ServiceNow, IAITAM, ITIL or other relevant certifications.

What we offer

• Initial basic salary of EUR 1,650 - 2,480 per month, plus a 13th-month salary after the first 6 months.
• Meal vouchers, flexible benefits budget, retail discounts, private kindergarten/nursery allowance, flexible hours and home office days.
• On-site benefits such as massages, fruit distribution, yoga, psychologist, health month and volunteering events.
• Relocation support with housing allowance if moving to Slovakia.