Software Asset Management Analyst

About the role

Johnson Controls is looking for a Software Asset Management (SAM) Analyst to help optimise software assets across a global enterprise. You will partner with colleagues in IT, Procurement, Finance, Legal, Security and business teams so that software investments are managed effectively, remain compliant and align with business needs. The role suits someone building expertise in SAM or developing their career in IT governance.

Key responsibilities

• Help manage the lifecycle of software assets, from procurement and deployment through renewal and retirement.
• Support licensing compliance by analysing entitlement, deployment and usage data.
• Maintain and improve software asset data, contracts and licensing records in ServiceNow SAM Pro and related platforms.
• Contribute to software audits, vendor engagements and governance activities to reduce risk and ensure audit readiness.
• Identify ways to optimise software usage, improve cost efficiency and maximise the value of technology investments.
• Create reports, dashboards and insights that support decision-making.
• Collaborate with cross-functional teams on software asset management.

Required profile

• Experience in SAM or ITAM (licensing, procurement operations, vendor management, compliance, audit support).
• Understanding of software licensing models such as perpetual, subscription, SaaS, cloud and enterprise agreements.
• Overview of a SAM/ITAM platform.
• Strong analytical and problem-solving skills, and good organisational, prioritisation and stakeholder management skills.
• Preferred: hands-on experience with ServiceNow SAM Pro, exposure to software audits or publisher true-ups, and experience in a large global organisation.

Required skills

• Strong Microsoft Excel skills with large datasets, reporting and dashboards.
• Experience supporting procurement, contract, inventory or asset data.
• Preferred: ServiceNow, IAITAM, ITIL or similar certifications; knowledge of major software publishers' licensing agreements.

What we offer

• Initial basic salary of EUR 1,650 - 2,480 per month, plus a 13th-month salary after the first 6 months.
• Meal vouchers, flexible benefits budget, retail discounts, and a private kindergarten/nursery allowance.
• Flexible working hours and home office days, plus relocation support with a housing allowance if moving to Slovakia.
• On-site benefits such as massages, fruit distribution, yoga, psychologist, health month and events, plus seniority benefits.