SAP Change & Transformation Manager

About the role

An experienced SAP Business Readiness & Change Manager is sought to lead organizational readiness activities for large-scale SAP S/4HANA transformation programs. The role ensures that business organizations, leaders, employees, key users and support functions are fully prepared for SAP go-live events and the adoption of new business processes, digital workflows and operating models.

Key responsibilities

• Develop and implement Business Readiness strategies and plans, set up governance, frameworks, reporting and management routines, and define readiness criteria, milestones and quality gates
• Drive readiness assessments, support Go/No-Go decisions, ensure business continuity during deployment, cutover, hypercare and stabilization, and monitor readiness risks
• Lead Change Impact Assessments across processes, structures, roles, systems and ways of working, define mitigation strategies and maintain tracking dashboards
• Build stakeholder and sponsor roadmaps, coach senior leaders, and align stakeholders and sponsors
• Work with the communications team on transformation messaging, and define learning strategies and Key User, Super User and Change Champion networks
• Track training effectiveness, support knowledge transfer and adoption, and monitor adoption metrics
• Prepare readiness dashboards and executive reports, run readiness reviews, escalate risks and present status to Program Management and steering committees

Required profile

• Minimum 7 years of experience in Organizational Change Management, Business Readiness or Transformation Management
• Minimum 3 years supporting SAP S/4HANA transformation programs
• Proven track record leading business readiness through at least one major SAP deployment or go-live
• Bachelor's or Master's degree in Business Administration, Organizational Development, Psychology, Human Resources, Communications, Information Systems or a related field
• Fluent English; German is a plus; willingness to travel internationally

Required skills

• Change Impact Management, Stakeholder Management, Executive Sponsorship, Change Communications, Training & Enablement, User Adoption, Readiness Assessments and Go-Live Readiness
• Prosci or APMG Change Management certification is a strong advantage