Expert Lead - NFR Business Team

About the role

ING Hubs Slovakia is strengthening its position as an expertise centre for the First Line of Defence in Non-Financial Risk (NFR). It is looking for an Expert Lead to head the NFR Business Team, which supports Wholesale Banking domains (Transaction Services, Financial Markets and Lending) and Business Support Functions in the Netherlands across the CEO, COO, CFO and CRO domains. The role leads the team, safeguards its expertise and delivery standards and acts as an authority in business risk and control.

Key responsibilities

• Lead a team of framework experts supporting Control Standard Owners across Wholesale Banking and Business Support Functions, and ensure the development, implementation, monitoring, review and improvement of Control Standard Documents.
• Provide senior guidance across the supported PAY, FM, LEN, ACC, ABS, MA, PRX, CoI and WBR frameworks and build partnerships across 1LoD and 2LoD.
• Manage delivery quality, priorities, capability development, reporting and continuous improvement.
• Set team priorities, roles, performance objectives and accountability, and coach and develop the team.
• Act as a business partner to internal customers and give specialist advice on policies and procedures.
• Manage performance, plan work and recommend improvements to policies, processes and standards.

Required profile

• Master's degree or equivalent.
• Wide and deep expert experience, typically 10 to 15 years.
• Managerial experience of 6 to 10 years.
• Recognised expertise in business risk and control, including financial and non-financial risk, policies, procedures and regulations.
• Advanced experience in data collection and analysis, quality assurance, process improvement and project risk management.
• Experience in a complex international or matrix organisation; English at C1 level.

What we offer

• Gross wage of 4,293 EUR per month, negotiable depending on profile.
• Flexible working hours and work from home, 7 hours 45 minutes per day.
• Sick leave compensation up to 80%, life insurance and third-pillar contributions, mental health support and learning programmes.
• Extra personal days, up to 10 extra vacation days and a yearly performance-based bonus.
• Cafeteria points, home office contribution, discounts and a warm welcome package.