Credit & Collections Specialist (French Language)

About the role

The Credit & Collections Specialist will manage the collection of outstanding accounts, aiming to maximise cash inflow, reduce days sales outstanding and minimise bad debt. The role requires regular interaction with customers, sales teams and internal departments to resolve payment issues and ensure accurate invoicing.

Key responsibilities

• Identify, investigate and recommend actions for overdue accounts.
• Conduct collection activities via phone and email.
• Coordinate with Sales to resolve accounts past due dates.
• Negotiate and secure realistic payment arrangements with customers.
• Reconcile major customer accounts regularly and address deductions or short payments.
• Process and send customer statements, invoices and royalty orders.
• Maintain the full accounts receivable ledger, including monthly closing, accruals and balance‑sheet reconciliation.
• Escalate delinquent accounts to third‑party collection agencies and support legal actions when required.
• Provide accurate data for cash‑flow forecasting and respond to billing queries.

Required profile

• Minimum 2 years of experience in credit, collections or accounts receivable within a mid‑to‑large sized company.
• Experience in the consumer goods or retail industry is preferred.
• Relevant education in finance, accounting or a related field is advantageous.

Required skills

• Strong computer proficiency with MS Office.
• Experience using SAP or similar enterprise reporting systems.
• Advanced Excel skills for data analysis and reporting.