Key Account Manager – Partner Success

About the role

Reporting to the Sales Leadership team, the Key Account Manager will be the primary point of contact for our strategic partners, overseeing monthly reporting, program implementation, issue resolution and client communication. The role acts as a subject‑matter expert and internal advocate, driving revenue optimisation and profitable growth within assigned accounts.

Key responsibilities

• Build and maintain long‑term relationships with partners, serving as liaison between partner and internal teams.
• Manage monthly reporting, program implementations and troubleshoot technical issues.
• Lead renewal and upsell opportunities, coordinating cross‑functional projects.
• Conduct partner meetings, business reviews and roadmap discussions.
• Ensure accurate data entry and pipeline tracking in Salesforce.
• Deliver onsite training and communicate product updates and revenue optimisation plans.
• Support sales teams to achieve revenue targets and identify cross‑selling opportunities.

Required profile

• Proven experience in key account or partner management.
• Strong communication and stakeholder management skills.
• Ability to coordinate cross‑functional projects and drive process improvements.
• Results‑oriented mindset with focus on revenue growth and client retention.

Required skills

• Salesforce

What we offer

• Fixed‑term contract for one year with possibility of extension.
• Competitive gross salary between €40,000 and €50,000 per year, including bonus.
• Opportunity to work with a dynamic sales leadership team and develop strategic partner relationships.