Junior Claims Administrator (Maternity Cover, Temporary)

About the role

Swiss Re is recruiting a Junior Claims Administrator for a maternity cover position in Slovakia. The role manages and processes claims information in legacy systems and supports business teams, delivering claims support to claims handlers and, depending on experience, collaborating with underwriters, lawyers and brokers on key claims matters. It is described as a flexible, supportive environment that values work-life balance.

Key responsibilities

• Examine and process claims documents, make required adjustments and set up claims files in legacy systems
• Contact customers by phone and in writing to obtain the claim information needed
• Review and resolve client enquiries about open billing invoices and statements from clients and brokers
• Process claim documents accurately and on time, including payments, setup, acknowledgement letters and other non-core claims processes
• Work with Accounting to book corrections and ensure ledger accuracy

Required profile

• Proficiency in English (reading, written and verbal)
• Detail-oriented, with strong organisational and analytical skills
• Able to work independently and collaboratively, prioritising and multitasking in a fast-paced environment
• Excellent customer focus and a positive, can-do attitude

Required skills

• Digital literacy and experience with the MS Office package
• Nice to have: knowledge of (re)insurance products and business; proficiency in another European language

What we offer

• Base salary in Slovakia of EUR 1,300 to EUR 2,100 per month for a full-time role, depending on profile and experience
• Possible performance-based bonus, subject to policy terms and employment contract
• Significant flexibility in working hours and a hybrid model with at least 50% office presence expected