Business Consultant (6-month contract, possible extension)

About the role

Bloomreach, which builds an agentic platform for personalization using its AI engine Loomi, is hiring a Senior Business Consultant for its Professional Services team. The role is a 6-month contract with possible extension, based in the Czechia or Slovakia region, and supports e-commerce clients in implementing the Engagement Platform. The base salary starts from EUR 2,150.

Key responsibilities

• Deliver value to clients by deploying the Engagement Platform and supporting them during implementation: gathering requirements, preparing data structures, managing data migration and deploying automated programs.
• Serve as a strategic advisor on e-commerce, analytics, data management, digital marketing, marketing automation and email and mobile technologies.
• Build strong client relationships, improve KPIs and ROI, and work with Customer Success Managers to define business strategies and roadmaps.
• Act as a subject matter expert on the Bloomreach Engagement platform, guiding clients and internal stakeholders.
• Help clients improve their sites, shops or apps: audit web pages and online shops, design, manage and evaluate AB tests, and propose changes that raise conversion rates.
• Teach clients how to use the CDP platform, suggest product improvements, prepare reports and oversee implementation of client applications, websites or online shops.
• Communicate regularly with clients online and on site, and use AI tools to increase efficiency.

Required profile

• Some experience in B2B and/or B2C as a vendor, agency, in-house e-commerce or in a SaaS or consultancy customer-facing role.
• Ability to work independently, manage multiple customer initiatives and act as a trusted advisor.
• Stakeholder and relationship management skills, and English business proficiency.
• Advantageous: fluency in German or a Nordic language, and industry or vertical expertise.

Required skills

• Advantageous: working knowledge of a marketing technology or customer engagement platform such as Bloomreach Engagement, Salesforce Marketing Cloud, Klaviyo, Adobe, Braze or Emarsys.
• Advantageous: background in performance marketing, CRM, online analytics, marketing automation or personalization.
• Advantageous: technical experience with APIs, SQL, HTML, JavaScript or similar.

What we offer

• Flexible working: work from anywhere in the region or full-time in the Bratislava, Brno or Prague offices.
• Virtual-first work with Bloomreach hubs across three continents.
• Professional development program, a $1,500 annual education budget and a performance bonus.
• Restricted stock units or stock options, and an employee referral bonus of up to $3,000.