Senior Atlassian Specialist – Jira & Confluence Expert

About the role

We are seeking a Senior Atlassian Specialist to own the administration, customization, and continuous improvement of our Atlassian ecosystem, including Jira, Confluence and Jira Service Management. The role works closely with engineering, product and operations teams to ensure workflows are efficient, scalable and aligned with business needs.

Key responsibilities

• Administer and maintain Jira, Confluence and Jira Service Management (Cloud and/or Data Center), handling user management, permissions and instance health.
• Design and customise workflows, schemes, screens and automation rules to reflect evolving team processes.
• Extend platform capabilities with scripting (e.g., ScriptRunner/Groovy) and manage third‑party app integrations from the Atlassian Marketplace.
• Lead migrations, upgrades and instance consolidations with minimal disruption.
• Partner with stakeholders across departments to translate business requirements into Atlassian configuration.
• Establish governance, naming conventions and best practices to keep the instance scalable.
• Troubleshoot issues, manage integrations (CI/CD tools, SSO, Slack, etc.) and provide ongoing support and training to end users.

Required profile

• 5+ years of hands‑on experience administering and configuring the Atlassian suite in a production environment.
• Proven experience designing workflows, automation rules and permission schemes at scale.
• Strong stakeholder management and ability to translate business needs into technical configuration.
• Fluent written and spoken English.
• Based in the EU with the ability to work remotely and overlap core team hours.
• Atlassian certifications (ACP‑100, ACP‑120) are a plus.

Required skills

• Jira (Cloud/Data Center)
• Confluence
• Jira Service Management
• Atlassian Marketplace apps
• ScriptRunner and Groovy scripting
• SSO/identity integrations
• CI/CD tool integrations
• Automation rule creation