IT Site Operations Engineer

About the role

Lenovo is looking for an IT Site Operations Engineer to ensure the stability and continuous improvement of IT services at its Bratislava site, while also providing support to other locations across Europe. You will act as a key IT partner, managing incidents, supporting critical business applications, and delivering services within agreed Service Level Agreements.

Key responsibilities

• Maintain and support critical IT infrastructure and applications to meet SLA targets.
• Drive, support, and coordinate IT change requests and projects that affect local and regional business operations.
• Serve as the primary IT liaison for business units, collaborating with central and regional IT teams to enhance internal operations and user experience.
• Ensure network infrastructure is documented, maintained, and aligned with security standards.
• Report security risks related to site IT systems and assist in remediation efforts.

Required profile

• Strong team player capable of working in both small local teams and global environments.
• Highly motivated with a customer‑first mindset and ability to manage multiple priorities.
• Organized, detail‑oriented, and able to deliver quality service under pressure.
• Analytical, persistent in troubleshooting, and proactive in suggesting improvements.
• 3–7+ years of experience in IT operations or related fields.

Required skills

• Hands‑on experience with IT managed infrastructure and applications.
• Knowledge of network infrastructure maintenance and documentation.
• Understanding of IT security risk reporting and remediation processes.