ServiceNow Architect – Bratislava

About the role

Are you a visionary ServiceNow Architect ready to lead enterprise‑wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.

Key responsibilities

• Design and implement ServiceNow solutions tailored to the organisation’s specific needs.
• Partner with product teams and stakeholders to develop and configure new ServiceNow functionalities.
• Provide technical expertise during implementation and document the ServiceNow architecture for internal use.
• Contribute to ServiceNow software releases through configuration tasks and feature delivery.
• Implement, configure, and maintain integrations with third‑party systems.

Required profile

• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent experience.
• At least 4 years of ServiceNow implementation experience (Developer or Lead Developer) and a CTA certification or aspiration to achieve it.
• Strong scripting/programming skills in JavaScript, SQL and database concepts.
• Deep knowledge of CMDB and the Common Service Data Model (CSDM).
• Project‑management and consultative workshop‑leading experience.
• Proven ability to support presales, scope projects, estimate effort and create Statements of Work.
• Fluent English and solid communication skills for C‑level stakeholder reporting.

Required skills

• ServiceNow platform
• JavaScript
• SQL
• Database concepts
• CMDB
• CSDM

What we offer

• 5 weeks of vacation per year plus 4 “My Days”.
• Hybrid office model with flexible working hours.
• Career management, training and certifications (ServiceNow, AI tools, Google, Anthropic).
• Meal allowance up to €1 172 per year and cafeteria benefits.
• Company mobile phone, laptop (Windows/macOS) and above‑standard equipment.
• Access to conferences, AI tools and tailored AI training.