Senior Manager Sales Business Development

About the role

The Senior Business Development Manager reports to the Country Manager and is responsible for driving enterprise sales of Nearshore Delivery Models, Managed Services, and Time & Material offerings. The role focuses on building long‑term partnerships with enterprise clients, understanding their business and IT challenges, and positioning NATEK as a strategic delivery partner.

Key responsibilities

• Identify and develop new business opportunities in Managed Services, Nearshore Delivery Centres, and long‑term engagements.
• Build and execute account‑based strategies for enterprise clients, preparing detailed opportunity plans.
• Lead consultative sales processes, align NATEK solutions with client operating models, and manage the full sales lifecycle from prospecting to contract negotiation.
• Conduct regular meetings with prospects and customers to present services and monitor delivery quality.
• Handle operational sales tasks such as recruitment coordination, price negotiations, purchase orders, and onboarding.
• Manage customer contracts, ensure validity, conditions, and fulfillment, and drive account expansion.
• Collaborate with recruitment teams, participate in candidate sourcing, and support talent retention for project delivery.
• Act as escalation point for business risks, enforce working standards, and report directly to the Country Manager.
• Prepare forecasts, report on gross margin and sales expenses, and monitor customer satisfaction.

Required profile

• Minimum 5 years of experience selling IT services, preferably in Managed Services and Nearshore Delivery Models.
• Bachelor’s degree or higher.
• Proven track record in enterprise sales and complex deal management.
• Ability to engage with C‑level and senior stakeholders.
• Strong communication, organizational, and prioritization skills.
• Willingness to travel to branch locations for business matters.
• Familiarity with data analysis and reporting.
• Positive, persistent approach to work.

Required skills