Logistics Specialist - Spare Parts Orders (German speaking)

About the role

KONE Business Services runs and improves the core business processes Sell to Cash, Source to Pay and Record to Report, guided by a LEAN mindset. It is looking for a Logistics Specialist to join its international team and manage spare parts ordering so that spare parts and accessories reach KONE Business Units correctly and on time. The role works closely with Business Unit requestors, suppliers and internal stakeholders.

Key responsibilities

• Manage spare parts inquiries from Frontline units, investigate requirements and give accurate answers
• Confirm orders, delivery times and transfer prices with Frontline units
• Process purchase orders to suppliers and follow up on completion
• Check order information and validate technical characteristics when needed
• Provide documentation and supporting information to Frontline teams
• Handle clarification requests and reply promptly and to a high standard
• Register spare parts and accessory orders in the Global Spares Supply order book
• Communicate proactively about delivery deviations and work with Frontline service operations and internal specialists

Required profile

• Minimum 2 years of experience in logistics, supply chain and supplier management
• Education in technical or commercial sciences, or equivalent experience
• Good spoken and written English; additional languages are a plus
• Customer-focused, proactive problem solver with strong attention to detail and procedures

Required skills

• Proficiency in MS Office tools
• Knowledge of courier, parcel or freight logistics is an advantage
• Experience with spare parts or technical order management is an advantage

What we offer

• Salary from 1,800 EUR gross per month, depending on experience and qualifications
• Hybrid way of work
• Language course contribution and yearly performance bonus
• Performance awards, extra vacation days and multisport card
• Team events and a collaborative, inclusive workplace