Customer Service Representative – Order Management
adapa Group · Kosice et périphérie
Job description
About the role
Join adapa Group’s dynamic manufacturing environment as a Customer Service Representative. You will be at the heart of daily operations, working closely with production, supply chain and logistics to ensure smooth order processing and a strong customer experience.
Key responsibilities
- Manage customer orders end‑to‑end within the ERP system.
- Communicate with customers about deliveries, changes and any issues.
- Coordinate with internal teams such as production, supply chain and logistics.
- Handle complaints and support issue resolution.
- Assist sales with quotes and customer‑related administrative tasks.
- Ensure accuracy of orders, pricing and documentation.
Required profile
- Experience in customer service or order management.
- Background in a manufacturing environment.
- Strong communication skills and ability to stay calm under pressure.
- Proficiency in Slovak and English (minimum B2).
- Additional language skills (German, Spanish or Russian) are a plus.
Required skills
- ERP system usage.
What we offer
- Stable international company with growth ambitions.
- Close collaboration with operations and real business impact.
- Exposure to manufacturing processes and supply‑chain activities.
- Supportive, team‑oriented culture.
- Salary starting from €1,600 gross per month.
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Published 2 weeks ago
Expires 1 month from now
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adapa Group
Kosice et périphérie
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