Account Manager – Restaurant Partnerships

About the role

We’re looking for an Account Manager to manage and develop relationships with restaurant partners across the Bratislava region. You’ll be the main point of contact for your portfolio, helping partners improve performance, identify growth opportunities and make effective use of the platform’s tools, campaigns and technology.

Key responsibilities

• Build and maintain strong, long‑term relationships with restaurant partners.
• Analyse partner performance and provide tailored recommendations to drive growth.
• Monitor key metrics such as orders, conversion rates and seasonal trends.
• Advise partners on menu optimisation, availability and operational processes.
• Onboard and train restaurant partners after launch, ensuring they understand available tools, campaigns and features.
• Promote and sell platform products, campaigns, promotional opportunities and technology solutions.
• Identify partner needs and proactively develop solutions to support business growth.
• Identify under‑performing or at‑risk partners and take proactive steps to improve retention.
• Conduct regular partner meetings through field visits, phone calls and online meetings.
• Work cross‑functionally to resolve partner issues and initiate new projects.

Required profile

• At least 2 years’ experience in sales, account management, customer support or a similar high‑volume client‑facing role.
• Experience within the hospitality or restaurant industry is an advantage.
• Strong communication, organisation and relationship‑building skills.
• Proactive, adaptable and results‑oriented approach.
• Fluent Slovak; English beneficial.
• Valid Category B driving licence.

Required skills

• Google Sheets
• CRM systems
• Automated reporting tools

What we offer

• Dynamic and fast‑paced working environment.
• Opportunity to work with a broad portfolio of restaurant partners.
• Exposure to a global technology and delivery business.
• Collaboration with international teams.
• Inclusive workplace culture focused on collaboration and belonging.