Senior Crisis & Resilience Manager (Hybrid)

About the role

Swiss Re is looking for a Senior Crisis & Resilience Manager in Bratislava, working in a hybrid setup (at least three days in the office per week). The role serves as a subject matter expert for Crisis Management and Operational Resilience, giving strategic, operational and tactical advice to senior leaders during incidents, exercises and resilience transformation initiatives. It sits within the Group Crisis Management Function, a global team covering Zurich, Hyderabad, Bangalore, New York, Madrid, Bratislava and London.

Key responsibilities

• Maintain and enhance Operational Resilience and Crisis Management frameworks in line with standards, regulations and best practice.
• Contribute to the team's strategy and objectives, taking account of emerging risks, external trends and regulatory developments.
• Build stakeholder relationships and influence decision-making across business functions.
• Own crisis management and resilience training, testing and exercising, including curriculum and exercise design, delivery and remediation.
• Work with intelligence teams on exercise scenarios and promote a risk-based approach to testing readiness.
• Support real-world crisis responses through triage, invocation, situational assessment, impact analysis, logging, action tracking and reporting.
• Provide on-call and out-of-hours incident and crisis response when required.
• Analyse complex crisis or resilience issues and present findings to senior leadership.
• Manage supplier relationships supporting crisis and resilience programmes and mentor colleagues.

Required profile

• 10+ years of experience in crisis and incident management, operational resilience or business continuity in a multinational organisation.
• Proven experience developing or implementing crisis management and operational resilience frameworks, standards or procedures.
• Strong experience designing, facilitating and evaluating crisis simulations and tabletop exercises.
• Experience responding to complex real-world incidents and managing large-scale, cross-functional programmes.
• Ability to advise and influence senior leaders under pressure, and proven experience leading risk assessments, reviews and control evaluations.
• Proven experience in vendor, contract and billing management.
• Fluent written and spoken English; preferred: certification in crisis management, BCM or operational resilience, knowledge of insurance/reinsurance or financial services, threat intelligence in exercise design, regulatory knowledge, crisis management tools, and team leadership experience.

What we offer

• Base salary in Slovakia of EUR 3,100 to EUR 5,100 per month for a full-time role, depending on profile and experience.
• Possible performance-based bonus.
• Hybrid work model with at least three days in the office per week.