Process Associate – Italian Language Support

About the role

As a Process Associate you will support the sales process from contract creation to billing, working closely with international colleagues to ensure high‑quality service for customers.

Key responsibilities

• Create customer accounts and respond to internal requests.
• Administer and modify contracts in SAP.
• Manage master data, analyse potential errors using MS Excel.
• Support billing and invoicing to ensure end‑to‑end process flow.
• Provide back‑reporting and conduct quality checks.

Required profile

• Strong customer‑service mindset with excellent interpersonal and communication skills.
• Attention to detail and meticulous document preparation.
• Ability to adapt quickly to new tools and workflows.
• Collaborative attitude and willingness to work with teams and stakeholders.

Required skills

• Proficiency in SAP.
• Advanced use of Microsoft 365, especially Excel.

What we offer

• Basic salary starting from 1 550 EUR gross per month (final compensation based on experience).
• International working environment with over 25 nationalities.
• Finnish working culture, job rotation opportunities, language learning budget.
• Regular soft and hard skills training, cafeteria benefit portal, annual performance bonus.
• Extra vacation day and sick days.