IT Business Analyst (m/f/n)

About the role

eSET is looking for an experienced IT Business Analyst in Bratislava to support the delivery of IT solutions that match business needs and strategic initiatives. You will work closely with business and IT teams, analysing requirements, processes and solution needs and supporting their implementation. The position is full time.

Key responsibilities

• Elicit, analyse, document, prioritise and validate business requirements with stakeholders.
• Analyse business needs and processes, identify gaps, risks and improvement opportunities, and recommend solutions.
• Facilitate workshops and meetings to clarify requirements and align stakeholders.
• Translate business needs into functional requirements, user stories, acceptance criteria, process models and other deliverables.
• Assess solution options and impacts with business and IT teams, and identify opportunities for process improvement and automation.
• Maintain business analysis and process documentation.
• Support solution implementation through requirements clarification, validation, UAT and change activities.

Required profile

• At least 3 years of experience in business analysis, preferably in an IT environment.
• Strong knowledge and hands-on experience with business analysis and requirements management techniques.
• Ability to analyse business needs, processes and systems and to recommend appropriate solutions.
• Experience turning business needs into clear, structured business and functional requirements.
• Good understanding of business process analysis and modelling; knowledge of BPMN and/or UML is an advantage.
• Strong analytical, problem-solving, communication, stakeholder management and facilitation skills.
• Understanding of IT solution delivery and project management principles, including Agile and/or traditional approaches.
• English at B2 level.

Required skills

• Desirable: business analysis certification.
• Desirable: experience with data analysis or data modelling.
• Desirable: experience with Jira, Confluence, process modelling tools or similar.
• Desirable: understanding of systems, APIs and integrations from a business analyst perspective.
• Desirable: awareness of AI, automation and emerging technologies.

What we offer

• Basic wage from 2,600 EUR gross per month, with possible increase depending on skills and experience.
• Performance bonus twice a year, up to 10% of basic salary.
• Healthcare, multisport card, travel card, supplementary pension saving and family allowances.
• Office refreshments, activity room, loyalty benefits and discounts from external providers.