Customer Tax Compliance Officer (FATCA/CRS)

About the role

ING NL is looking for a Customer Tax Compliance Officer to safeguard the bank against customer tax compliance risks. The position is full-time and based in the Hub in Bratislava, working remotely. You will join the Advisory & Control team of the Compliance ING NL department (based in Amsterdam), which currently has 15 Financial Crime Compliance and Customer Tax Compliance specialists.

Key responsibilities

• Maintain deep knowledge of FATCA, CRS, US withholding tax, QI, CTI (CESOP, MDR, DAC6/7) and Spanish tax law, and act as a local escalation point for compliance matters.
• Assess products for FATCA/CRS/USW compliance and review RT NL and WB NL reportable information before filing.
• Monitor and communicate local regulatory updates, including impact analysis.
• Review, challenge and improve local processes, procedures and guidance documents so they align with ING policies and global standards.
• Advise on and follow up on audit items, issues, waivers, deviations and expert advice conditions.
• Advise on the risk and control framework, including the RAC process and gap analyses.
• Support second-line monitoring, contribute to projects and give input to the FCC QA team.

Required profile

• 3-6 years of experience in FATCA/CRS/USW and/or KYC/FEC, with excellent knowledge of compliance concepts.
• Academic degree in a relevant field, preferably (tax) law or (fiscal) economics.
• Background in financial services; knowledge of ING NL processes is a plus.
• Fluent English, strong communication, analytical thinking, attention to detail and stakeholder management skills.

Required skills

• Experience with FATCA, CRS, US withholding tax and QI.
• Knowledge of compliance concepts and KYC/FEC.

What we offer

• Supplementary pension saving (3rd pillar) and life insurance contribution.
• Sick days (3 per year) and salary compensation during illness.
• Up to 5 extra holiday days and a multisport card.
• Hybrid working and personal growth in an international environment.