AI & Automation Lead, Operations

About the role

Legend, a sports and gaming marketing company with 20+ years of experience, is hiring an AI & Automation Lead who reports directly to the COO. The role owns how key operational teams (Finance, Legal, Business Ops, People and Talent) use AI day to day, working with local stakeholders to find opportunities and build and run agents and automations that free up time. It is a business-led operator role judged on hours released, reliability of the agents and the value created.

Key responsibilities

• Map how work actually gets done with team leads and rank AI and automation opportunities by hours released and business value, fixing the process first.
• Design and build practical agents and workflows, and coach teams to build the simpler ones themselves.
• Partner with Engineering on larger or production-grade builds and test every solution properly before going live.
• Own live agents end to end: documented, monitored, secured and maintained, with a named human reviewer where outputs matter.
• In the SOX environment, work with Finance and control owners so agents run under proper change control, access controls and audit trail, and keep an agent register covering owner, purpose, access, cost and performance.
• Bring AI into HR and recruiting workflows with the People and Talent teams, drive adoption and report hours released against an agreed baseline.

Required profile

• Business mindset: able to map a workflow, spot waste and improve the process before deciding whether AI is the answer.
• Proven delivery of AI agents, automations or workflow solutions in live business use, with a measurable result.
• Sound judgment on risk: data, access, accuracy, human review and ongoing maintenance, within approved tools and security rules.
• Clear communication with non-technical colleagues and senior stakeholders, and the ability to win adoption without formal authority.
• End-to-end ownership, fast iteration and evidence that work improved business outcomes.

Required skills

• Hands-on experience with Claude, n8n or similar platforms is useful; transferable skills matter more than a specific toolset.

What we offer

• Salary of €4,000 - €5,000 per month.
• Development opportunities at all levels and tailored flexibility for work-life balance.
• Annual discretionary bonus and paid annual leave, plus a break during the festive season.
• Global Legend events and an extensive range of benefits and perks.

The interview process has three steps: a conversation with a Talent Partner, a conversation with the hiring manager and team members, and a practical take-home task on a real-style business process.