Part‑time Support Associate – Customer Service

About the role

Wolt is looking for enthusiastic part‑time Support Associates to join its Bratislava team. The role is ideal for students who enjoy fast‑paced environments and want to help customers, venues, and couriers enjoy a smooth delivery experience.

Key responsibilities

• Handle incoming live‑chat conversations and occasional phone calls from customers, restaurants, and couriers.
• Assist in keeping the delivery operation running efficiently across Slovakia and, when needed, other markets.
• Work flexible shifts, including evenings and weekends, to ensure 7 am‑1/2 am coverage.

Required profile

• Strong communication skills with a personal, customer‑focused approach.
• Ability to multitask and learn quickly in a dynamic setting.
• Previous experience in a customer‑facing or logistics role.
• Fluent Slovak and professional proficiency in English (minimum B2).

Required skills

• Proficiency in Slovak (native) and English (B2 or higher).

What we offer

• Multisport card and employee cashback in Wolt credits.
• Snacks and drinks at the office, with possible home‑office after onboarding.
• Opportunities for personal and professional growth within the team.
• Employee assistance program and regular team‑building events.