IT Support Analyst

About the role

We are looking for a reliable, detail‑oriented IT Support Analyst to keep workstations and office technology running smoothly. You will be responsible for setting up new devices, diagnosing technical issues on‑site, and supporting meeting‑room equipment.

Key responsibilities

• Install, configure and deploy computers, laptops and peripheral devices for new employees.
• Diagnose and resolve hardware and software faults on workstations, monitors, docking stations, printers and other peripherals.
• Maintain the full lifecycle of IT assets, including tracking, repairs, replacements and warranty claims.
• Support conference rooms, video‑conferencing systems and audiovisual equipment, handling incidents related to Teams Rooms and presentation tools.
• Assist with office relocations, moves and re‑configuration of workstations while ensuring compliance with security policies.

Required profile

• Upper‑intermediate English (B2) and at least 1 year of relevant experience.
• Driver’s licence and ability to work independently on‑site.
• Customer‑oriented mindset with strong communication skills.

Required skills

• Basic understanding of network infrastructure (LAN, Wi‑Fi, VPN).
• Experience installing and configuring PCs, laptops and peripherals.
• Ability to diagnose and resolve hardware issues.
• Familiarity with Microsoft 365 environment (Teams, Outlook, OneDrive, SharePoint).

What we offer

• 6 extra days off (3 localhost days + 3 sick days) and a referral bonus.
• Multisport card, pension contribution and education support (certificates, courses, trainings).
• Bonuses for major life events, flexible working arrangements and a transparent communication culture.